The Role

HiJiffy is looking for a Billing Associate to join our Finance team and take ownership of billing operations. This role is crucial in ensuring accurate invoicing, payment processing, and financial record-keeping. The ideal candidate will have experience in SaaS billing processes, strong attention to detail, and a passion for optimizing financial workflows.

Key Responsibilities

• Manage the end-to-end billing process, ensuring accurate and timely invoicing for our SaaS customers.

• Maintain and update customer billing information, contracts, and pricing agreements.

• Reconcile invoices, payments, and accounts to ensure accurate financial reporting.

• Collaborate with the Customer Success and Sales teams to resolve billing inquiries and disputes efficiently.

• Answer customer queries related to billing, invoices, and payment issues in a timely and professional manner.

• Ensure compliance with tax regulations and industry-specific billing standards.

• Assist in implementing process improvements and automation to enhance billing efficiency.

• Generate reports and provide insights on billing trends, outstanding invoices, and revenue recognition.

Requirements

• Degree in Finance, Accounting, Business Administration, or a related field is preferred.

• Proven experience in billing, finance, or accounts receivable, preferably in a SaaS B2B.

• Strong understanding of subscription-based billing models and contract management.

• Excellent problem-solving skills and a detail-oriented mindset.

• Ability to work cross-functionally with Sales, Customer Success, and Finance teams.

• Strong communication skills in English (Portuguese, Spanish, or other languages are a plus).

What we offer

If you are looking for a professional challenge where you can actually make a difference, being more than just a number, HiJiffy is the right place.

At HiJiffy, we put our team first and foremost and facilitate a startup environment where you can see how to scale a company. You will find plenty of opportunities to grow without compromising on work-life balance.

Benefits: 

- Flexible working hours 

- Competitive salary 

- HiJiffy Perks (wellness, WFH equipment, transportation etc.)  

- Friday Afternoons Off

- Remote-first position (based in Portugal)