Field Marketing Coordinator
Location: Portugal (with extensive travel across Europe & the US)
Required Experience: Minimum 3 years of hands-on field/event marketing experience, preferably in B2B SaaS
Position Overview
As our Field Marketing Coordinator, you will be the driving force behind HiJiffy’s event marketing strategy—from initial planning and booth design to on-site execution and post-event logistics.
You’ll craft standout brand activations that engage attendees, manage every operational detail with precision, and turn each trade show into a powerful lead-generation and relationship-building opportunity.
In parallel, you’ll collaborate closely with the People team to plan and deliver our key internal gatherings, ensuring that our company-wide and team-focused events reflect the same level of creativity, organisation, and impact.
Key Responsibilities
- External Event Strategy & Planning
Define and maintain the annual trade-show calendar in alignment with Sales and Marketing goals.
Negotiate booth space, sponsorships, and exhibit packages to align with marketing objectives.
- Logistics & Production
Manage end-to-end booth production: coordinate with designers, vendors, freight forwarders, and venues.
Coordinate shipping, customs, and on-site setup/dismantle schedules, ensuring compliance with venue regulations.
- Brand Activations & Collateral
Conceptualise and execute engaging brand activations that drive booth traffic and on-site engagement.
Manage the production of event collateral alongside the creative team.
- On-Site Management
Be present on-site pre-event (setup), during the event (booth management, staff coordination) and post-event (dismantle).
Train and brief on-site staff and sales teams on processes and logistics (e.g. lead-capture processes, giveaways).
- Budget & Vendor Management
Own and monitor event budgets; negotiate contracts and sponsorship packages to maximize ROI and cost efficiency.
Build and nurture strategic partnerships with venues, providers, and logistics vendors, securing favorable terms and ensuring flawless execution.
- Event ROI Analysis & Growth Enablement
Set MQL and MRR targets for each event; collaborate with the Growth team to collect and analyze metrics— qualified contacts, key-account engagement, and MRR attribution— and leverage those insights to optimize budgets, activations, and event selection.
Collaborate with Growth to curate attendee lists of hoteliers and decision-makers, ensuring high-value prospects are handed off to Sales for on-site meetings and/or post-event demos.
- Internal Event Coordination
Partner with the People team to plan and execute quarterly company-wide events and team-specific gatherings.
Manage all aspects of the event, from venue selection to agenda planning, from vendor coordination to on-site logistics.
Qualifications & Experience
- Education:
Bachelor’s degree in Marketing, Business, Hospitality, or related field.
- Experience:
At least 3 years in field or event marketing, preferably within a B2B SaaS environment (hospitality tech a plus).
Demonstrated success managing large-scale international exhibitions.
- Technical Skills:
Exceptional project-management proficiency (tools such as Monday.com, Asana, Trello, or equivalent).
Fluent in English, written and spoken; additional languages (Spanish, French, German) highly desirable.
Core Competencies
Project Management: Expert at juggling multiple, overlapping event timelines and complex logistics.
Communication & Leadership: Clear presenter, skilled at stakeholder alignment and team coordination.
Problem Solving: Agile thinker who can swiftly address on-site challenges.
Attention to Detail: Meticulous with budgets, schedules, and compliance.
Resilience & Adaptability: Comfortable with frequent travel and back-to-back multi-day events.
Travel Requirements
Frequent travel across Europe and the US, with on-site presence for multi-day event setups, live management, and dismantling.
Flexibility to handle consecutive events and evening/weekend commitments as needed.
- Department
- Marketing
- Locations
- Portugal
- Remote status
- Hybrid
Portugal
Our Values
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Integrity
We do the right thing, always. We believe in long-lasting, healthy relationships and nurture them.
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Growth
We are innovative. We leverage our technology and expertise to facilitate the growth of our employees, partners and clients.
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Impact
We have a positive impact. We want to continue disrupting the industry and delivering much more than a good product.
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Collaboration
We row together. We believe collaboration is the backbone of our success.
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Global
We are everywhere. We seek connections on a global scale to serve our world and deliver an exceptional product.
About HiJiffy
HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub.
Powered by its proprietary AI across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operating costs and mitigate staff shortages.
In 2025, more than 2,100 hotels in over 60 countries reimagine guest communications with HiJiffy's omnichannel solution featuring cutting-edge tech innovations like self-learning AI, sentiment analysis, voice assistance, generative AI, and more.
Field Marketing Coordinator
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