Product Manager - Mid-Senior Level
Role Overview
We are looking for a Product Manager (mid-senior level) with 4+ years of experience in SaaS and exposure to AI or data-driven products. This role is a unique opportunity to help shape the future of HiJiffy’s platform, focusing on delivering innovative, scalable solutions that create measurable impact for our clients.
You will work closely with engineering, design, sales, and customer success teams to define product priorities, ensure alignment with company strategy, and deliver features that delight users and drive business growth.
Key Responsibilities
- Own the product lifecycle: from discovery and definition to delivery and measurement.
- Translate customer needs and market opportunities into clear product requirements.
- Collaborate with engineering and design to deliver high-quality product experiences.
- Define and track key product metrics to measure success and inform prioritization.
- Contribute to the overall product strategy and vision, ensuring scalability and long-term value.
- Facilitate collaboration across teams, ensuring alignment between stakeholders.
What We’re Looking For
- 4+ years of Product Management experience, ideally in SaaS companies.
- Exposure to AI or data-driven products is a strong plus.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills, with experience leading cross-functional initiatives.
- Ability to balance user experience with business impact.
- Good level of English proficiency.
- Hospitality industry knowledge is a plus, but not required.
What We Offer:
- Flexible working hours
- Friday's Afternoons Off
- HiJiffy Perks (wellness, WFH equipment, transportation, etc.)
- Competitive salary & performance-based incentives
- Training programs for career development
- Remote-first environment - role-based in Portugal due to occasional travelling for team events (quarterly off-sites)
- Department
- Product & Development
- Role
- Product Manager
- Locations
- Portugal
- Remote status
- Fully Remote
Portugal
Our Values
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Integrity
We do the right thing, always. We believe in long-lasting, healthy relationships and nurture them.
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Growth
We are innovative. We leverage our technology and expertise to facilitate the growth of our employees, partners and clients.
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Impact
We have a positive impact. We want to continue disrupting the industry and delivering much more than a good product.
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Collaboration
We row together. We believe collaboration is the backbone of our success.
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Global
We are everywhere. We seek connections on a global scale to serve our world and deliver an exceptional product.
About HiJiffy
HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub.
Powered by its proprietary AI across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operating costs and mitigate staff shortages.
In 2025, more than 2,100 hotels in over 60 countries reimagine guest communications with HiJiffy's omnichannel solution featuring cutting-edge tech innovations like self-learning AI, sentiment analysis, voice assistance, generative AI, and more.