The Role
HiJiffy is looking for a Billing Associate to join our Finance team and take ownership of our billing operations. This role is critical to ensuring accurate invoicing, efficient payment processing, and reliable financial record-keeping.

You will play a key role in implementing new tools to manage subscription data and streamline our billing processes. We’re looking for someone with a strong technical mindset, a solid understanding of subscription-based billing models, and a process-driven approach with exceptional attention to detail.

Key Responsabilities

• Lead the implementation and launch of a subscription management system that integrates with our invoicing platform and product.

• Collaborate closely with Revenue Operations and the management team to ensure a smooth implementation and the creation of strong, reliable metrics dashboards.

• Manage the end-to-end billing process, ensuring accurate and timely invoicing for our clients.

• Maintain and update customer billing information, contracts, and pricing agreements.

• Reconcile invoices, payments, and accounts to ensure accurate financial reporting.

• Work with Customer Success and Sales teams to efficiently resolve billing inquiries and disputes.

• Respond to customer questions related to billing, invoices, and payment issues in a timely and professional manner via our ticketing system.

• Ensure compliance with applicable tax regulations and industry-specific billing standards.

• Provide insights into billing trends, outstanding invoices, and revenue recognition.

Requirements

• Degree in Finance, Accounting, Business Administration, or a related field preferred.

• Proven experience in billing, accounting, or accounts receivable, ideally within a B2B SaaS environment.

• Demonstrated experience implementing billing or financial software.

• Strong understanding of subscription-based billing models and contract management.

• Excellent project management and problem-solving skills, with a strong attention to detail.

• Ability to work cross-functionally with multiple teams.

• Strong communication skills in English; Portuguese, Spanish, or other languages are a plus.
  
  What we offer
  
  If you are looking for a professional challenge where you can actually make a difference, being more than just a number, HiJiffy is the right place.

  At HiJiffy, we put our team first and foremost and facilitate a startup environment where you can see how to scale a company.

• Flexible working hours 

• Competitive salary 

• Health insurance

• HiJiffy Perks (wellness, WFH equipment, transportation etc.)  

• Friday Afternoons Off

• Remote-first position (based in Portugal)